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Business Challenges
Interim NHS People Plan


To help you plan your next steps and to assist you in developing a greater understanding of the ESR capability, and how it supports you to meet the business challenges set out in this segment, there are a wide range of resources available.

To read case studies from NHS organisations that are using the functionality which you have read about within this segment, and to access key guidance and support material please see below.

Operational Resources

Your operational leads can access a range of implementation guides, user manuals and other project documentation. The following documents are relevant to this section and will help you as you define your next steps.  (Log into ESR Kbase to access these resources).

  • ESR-NHS 0151 Guide to ESR BI Dashboards
  • Enter and Maintain a Local Competence
  • Create Rating Scale
  • Define Competence Requirements
  • Group Competence to Type
  • Using the Objective Library
  • Create an Eligibility Profile
  • Create a Questionnaire Template (HTML Format)
  • Create an Appraisal Template
  • Enter Staff Qualification Information
  • Create Appraisal Reviews
  • Manager Dashboard
  • Costing Workstructures
  • Establishment Control and Costing Guide

To access key information and resources to support Resources click on the icons below

Business Challenges

The following key questions will assist you in appraising your current workforce business intelligence; and importantly, all are directly supported by using ESR:

  1. Do you fully understand your workforce demographics and does your workforce reflect the population that you serve?

  2. Have you got a good understanding of the external environment, both at a local level and national level, for example around the labour market and educational outputs?

  3. Where do you recruit from, and where do your employees go when they leave?

  4. Do you know the precise number of current vacancies, turnover etc.?

  5. How good is the quality of your data?

  6. How do you monitor your current and future requirements for competencies and skills for your staff?

  7. How does your Workforce Validation Engine (WoVen) compare with other organisations?

  8. How are you reporting on compliance to the Board?

  9. What tools are you using for effective workforce planning?

  10. How do you ensure your recruitment strategy meets the workforce and service demand of the future?

  11. Are you able to effectively future proof your education offering to meet the skills required of your future workforce?

Latest Resources

To discuss the functionality available in ESR, to undertake an ESR Assessment on your current and potential usage, or for further information, advice and support please contact your local NHS ESR Functional Account Manager.