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Click through the boxes below to discover... how to Evaluate your current use of ESR functionality, identify what you need to Consider when exploring the ESR solution, and outline how you can Take Action, to expand your use of the solution to gain maximum efficiencies.

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Evaluate...

The following questions will help you to evaluate what your current workforce reporting capability is; Do I understand how we curren...

The following questions will help you to evaluate what your current workforce reporting capability is;

  1. Do I understand how we currently report on our workforce, and what systems we use to do it?
  2. What are our reporting requirements at all levels i.e National, Regional, Board, SMT, Operational, managerial level?
  3. Is our Workforce team fully trained on ESR BI and do they understand how to gain maximum use of the functionality?
  4. Are we using all areas of ESR effectively to contribute to the collective workforce intelligence of the organisation?
  5. Is ESR regarded as the central point of data for our organisation?

Consider...

Consider how your workforce data meets your reporting needs; What are our current workforce reporting challenges? How robust...

Consider how your workforce data meets your reporting needs;

  1. What are our current workforce reporting challenges?
  2. How robust and useful is our current level of workforce intelligence?
  3. How easy is it for the Workforce team to supply information quickly in response to national requests (e.g. CQC, NHSI, etc.)?

Take Action...

The following actions will ensure you ask the right questions of the right people; Arrange a meeting with the Board an...

The following actions will ensure you ask the right questions of the right people;

Arrange a meeting with the Board and/or Senior Management Team:

Key questions:

  1. What are our workforce intelligence requirements?
  2. Where is our current reporting not meeting our needs?
  3. What are we likely to need in terms of workforce intelligence in the future?
  4. Do we have effective workforce intelligence to respond to the changing landscape of the NHS, in particular local STP plans?

 

Arrange a meeting with your ESR Lead and Workforce Analyst.

Key questions:

  1. Do we have enough knowledge of ESR BI and other ESR functionality?
  2. What is our current reporting process?
  3. How do we ensure the quality of our data?
  4. Is the Workforce team receiving the WoVEn (Workforce Validation Engine) and professional registration data quality reports, and taking action where required?
  5. Have we looked fully at all areas of ESR functionality in order to maximise the amount and accuracy of our data intelligence?
  6. Do all our professional users, employees and managers use the ESR portal?
  7. Are all of our corporate functions using ESR effectively?
  8. How are we considering ESR Self Service as an effective tool to provide data to our employees, managers and professional users?
  9. How can we maximise ESR functionality to gain efficiencies within the workforce team and other back office functions?

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Business Challenges

  1. Have you considered the recommendations in the Carter Report and understood how to meet these challenges?

  2. Do you use high quality data to inform effective workforce planning, local and national reporting, and meeting CQC inspections and audits?

  3. Do you have accurate workforce data to respond to the changing NHS landscape, including new models of care and local STP activities?

  4. Does your workforce data meet the needs of your Board?

  5. Do you have a clear workforce intelligence strategy to support making improvements and efficiencies within your workforce?

  6. Are you able to easily identify and measure against core KPIs for your organisation?

  7. Do you empower your employees and managers to take ownership of their workforce data and those of their teams?

  8. Do your back office teams fully utilise Business Intelligence to support and enhance service they provide?

  9. Do your managers - including your leadership team, have access to ESR Business Intelligence dashboards – providing a near real-time graphical view on your operational KPIs? This is available on desktop or mobile device and provides a highly mobile and agile reporting tool.

Latest Resources

To discuss the functionality available in ESR, to undertake an ESR Assessment on your current and potential usage, or for further information, advice and support please contact your local NHS ESR Functional Account Manager.