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Business Challenges
National Landscape

Empower & Retain

Commentary to the results of the 2017 NHS Staff Survey reflect a service under strain, with staff engagement falling for the first time since 2014. Staff are less happy with the quality of care they are able to deliver, and levels of work-related stress are increasing. Although nationally, the number... Read more

Empower & Retain

Commentary to the results of the 2017 NHS Staff Survey reflect a service under strain, with staff engagement falling for the first time since 2014. Staff are less happy with the quality of care they are able to deliver, and levels of work-related stress are increasing. Although nationally, the number of staff having an appraisal in a 12-month period has increased, the number of staff believing their organisation provides equal opportunities for career progression or promotion continues to decline...  NHS Staff Survey 2017

Behind the facts and statistics about how your staff feel at work, there is a wide range of service-led and environmental issues that are suggested as contributing. As an strategic leader, we recognise that it is your role to ensure your workforce strategy will address these issues to ultimately help you retain talented staff in your organisation and be an excellent model employer.

It is suggested that workforce empowerment and retention are inextricably linked. As such, empowering your employees so they feel more engaged and motivated will help reduce attrition rates. With increasing pressures on NHS organisations to deliver high quality services and to address recruitment challenges and financial pressures, there is an increasing need to be the employer of choice. In so doing, this will enable you to attract and retain an engaged workforce who are aligned with your organisation’s business objectives and values, thereby enabling you as an employer to be smarter and more agile in the ever changing NHS landscape.

The ESR solution is an effective communication and staff engagement tool, providing you with the capability to empower your workforce as employees, managers and professional users. It provides your workforce with access to information and relevant ESR functionality that supports them in their role, and empowers them to manage their own personal and employment data as well as their own learning and development, thereby encouraging improved data quality compliance. From the very beginning of a new employee’s experience of your organisation, even during the recruitment process, ESR can support you to create a sense of value, belonging and empowerment.

In addition, this gives your managers an effective tool, to not only manage their teams more effectively by maximising the connectivity of ESR, but to also manage their own learning and professional development.

This interactive tool will help you understand how ESR can support you in empowering and retaining your workforce.  For a consolidated version of the information contained within this segment, please download the 'Executive Summary', located at the bottom of the page under 'Latest Resources'.

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To access key information and resources to support Empower & Retain click on the icons below

Business Challenges

Developing your Workforce Retention Strategy requires a detailed level of insight and intelligence about your workforce, all directly supported by using ESR.

  1. Do you have detailed, up to date Workforce Profile information?

  2. Do you know where you recruit/attract employees from?

  3. Do you understand why employees leave your organisation and where they move on to?

  4. Are you offering your employees the right kind of working environment, development, support, and reward?

  5. How accurate is your workforce data and is it sufficient to meet national reporting requirements. How do you monitor the talent profile of your workforce?

  6. How do you record the achievements of your workforce; can you identify those individuals under/over performing in your organisation?

  7. Do you have robust succession plans in place that provide a platform for the most talented employees to grow?

  8. Are your Recruitment/HR back office administrative processes efficient and robust?

  9. Do your employees/managers have access to data/information relevant to them when they need it?

Latest Resources

To discuss the functionality available in ESR, to undertake an ESR Assessment on your current and potential usage, or for further information, advice and support please contact your local NHS ESR Functional Account Manager.